Your data protection rights under the General Data Protection Regulation
Last updated: July 2026
The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for individuals within the European Union and the European Economic Area. vale-cougar is committed to complying with the GDPR when processing personal data of individuals located in the EU/EEA.
vale-cougar acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.
Contact details for data protection enquiries:
Email: [email protected]
Address: 45 Kloof Street, Gardens, Cape Town, 8001, South Africa
We process personal data under the following legal bases:
If you are located in the EU/EEA, you have the following rights regarding your personal data:
You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data under certain conditions.
You have the right to request that we restrict the processing of your personal data under certain conditions.
You have the right to object to our processing of your personal data under certain conditions.
You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. This period may be extended by two further months where necessary, considering the complexity and number of requests.
Your personal data may be transferred to and processed in countries outside of the EU/EEA. When we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place to protect your personal data.
We retain personal data only for as long as necessary for the purposes for which it was collected. The retention period depends on the context of the processing and our legal obligations.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. You may do so in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.
For any questions regarding this GDPR compliance notice or our data protection practices, please contact us at [email protected].
The information provided on this website is for general informational purposes only. Results and experiences may vary based on individual circumstances. Photography services are subject to availability and location. Please consult with us directly to discuss your specific requirements and receive accurate pricing for your project.